Terms and conditions

Welcome to the most boring parts of our website, but also the most important. 
We understand that you’d like to know the rules of the game and how all of this works.  So please, read below to find out what’s what.

§ 1 [General Provisions]

This regulation stipulates the rules for using the website in the domain wtfwear.com, which offers the Sale of Clothing with various themes and access to the content contained on this site. By using this website, the User consents to abide by the rules and conditions of this regulation and agrees with its privacy policy.

§ 2 [Definitions]

Website – the wtfwear.com website where this Regulation has been posted, operating as an online clothing store offering a variety of clothing items with thematic designs.
User/Customer – an individual visiting the Website or using its individual features, or a person who has made a purchase through the Website.
Product – any item offered for sale on the wtfwear.com website, including but not limited to t-shirts, hoodies, and sweaters.
Services – all services provided by the Administrator via the Website, including but not limited to the sale of clothing items.
Order – the selection of products made by the User for the purpose of making a purchase through the wtfwear.com website.
Administrator – SkyShipping company with its registered office in Wadowice, Poland at the following address: Spółdzielców 6, 34-100 Wadowice, Poland, NIP:5512580871 (TIN)
Regulation – this “Regulation for using the wtfwear.com Website.”

§ 3 [Services Provided by the Website]

3.1 Online Clothing Store
3.1.1 The service consists of the Administrator offering various clothing products available for purchase by the User on the wtfwear.com website.
3.1.2 The User selects products, places them in the cart, and then proceeds to payment, choosing one of the available payment options. After finalizing the purchase, the User receives a confirmation of the order at the email address provided.
3.1.3 Products offered on the website vary and may include different patterns, cuts, and colors.
3.1.4 The Administrator does not offer real-time advice but is available for any questions or comments through designated communication channels.
3.1.5 The User may, but is not required to, create an account on the website to make a purchase.
3.1.6 The User voluntarily provides their details for the purpose of finalizing the order and receiving confirmation at the given email address. The required fields are:
First Name 
Last Name 
Country/Region
Street Address  (Street name, Building Number / Apartment Number)
Apartment, Suite, etc. (Optional)
Extended Address (Optional)
Postal Code 
City 
Phone Number 
Email Address 
Additional Information (Optional order notes)

§ 4 [Definition of Products and Quality Assurance]

The products offered on the website are created using Print on Demand services, specifically from providers Printify and SwiftPOD. The quality of every print on every apparel item is monitored by cameras equipped with artificial intelligence systems. These systems rigorously analyze the color accuracy, shades, hues, tones, and overall product quality. The User acknowledges that the products are made to order and undergo quality checks to ensure customer satisfaction. The time required for the production and delivery of ordered products is variable and will be communicated to the User upon placing an order. The Administrator reserves the right to refuse the execution of orders that violate any laws, social norms, or professional ethics. In such cases, the User will be informed, and all payments will be refunded within 14 days of the User providing the account number. The language of communication between the Administrator and the User in all matters relating to product orders is English unless another language has been agreed upon.

wtfwear.com places a high emphasis on accuracy, precision, and the quality of both the print and the materials used in the production of the apparel. The aim is to produce garments that will last for the longest possible period of time.

§ 5 [Payment for Services]

5.1 Shipping costs vary depending on the destination country and the number of items ordered. The exact shipping fee will be displayed during the checkout process.
5.2 The fee for a product from WTFwear is displayed alongside each individual item on the website. All prices are inclusive of any applicable taxes.
5.3 Payment must be made by the User prior to the shipping of the ordered item.
5.4 All fees are mandatory but are inclusive of any services provided by WTFwear, including but not limited to the design and shipping of products.
5.5 Payment for services provided by WTFwear is facilitated through the Stripe payment system, located at 510 Townsend Street, San Francisco, California, 94103. Payment is considered accepted by WTFwear once it is credited to the internal account, marking the commencement of the contract between the User and WTFwear to provide the ordered items. Proof of payment should clearly indicate the specific product or service to which it pertains.
5.6 The User agrees to the processing of their personal data solely for the purpose of facilitating payment and completing the order. Data is securely stored in compliance with current personal data protection regulations.
5.7 WTFwear commits to ensuring the highest standards of security for all transactions. All operations are encrypted using SSL technology.
5.8 In case of any doubts or issues related to payment, the User can contact customer service via the contact form on the website or directly at the indicated email address.
5.9 WTFwear reserves the right to cancel the transaction in the case of irregularities or suspicions of fraud attempts.
5.10 Periodically, Administrator offers promotional codes displayed on its social media platforms. These codes grant the User a percentage discount on their order, as specified alongside each promotional code. Any changes in this regard will be communicated through WTFwear’s social media profiles, links to which can be found at the bottom of the website under the “Follow Us” section.

§ 6 [Scope of Liability]

6.0 The website is intended exclusively for adults. It contains content that may be considered sarcastic, offensive, vulgar, or blasphemous, including content that may offend religious beliefs or general worldviews. By using the service, you accept the associated risks. The Administrator is not responsible for any offenses, injuries, or other negative emotions caused by the content available on the website. By choosing to use the service, the user accepts full responsibility for their experiences related to the website’s content.
6.1 The Administrator of WTFwear.com is not responsible for any outcomes related to the use of our products.
6.2 WTFwear.com is not liable for damages stemming from incorrect or inappropriate use of products purchased from the site.
6.3 WTFwear.com is not responsible for any technical issues that may prevent access to the website or delay in processing orders or delivery.
6.4 WTFwear.com does not provide health services and bears no responsibility for health-related consequences associated with the use of our products.
6.5 By accepting these terms and making a purchase, the User acknowledges that the products offered are not healthcare-related, and the Administrator bears no responsibility for the User’s health.
6.6 The Administrator is not responsible for the User’s actions before, during, or after utilizing the service or for dissatisfaction with the purchased products. The User is solely responsible for their decisions and actions.
6.7 The Administrator is not liable for any direct or indirect damages incurred by the User or third parties due to misuse of the service or inability to use the service or its functionalities.
6.8 The Administrator is not responsible for incorrectly provided email addresses during the order process, which may result in the failure to deliver order confirmations or other communications.

§ 7 [Intellectual Property]

7.1 All images, designs, graphics, and other materials generated by the Service Administrator are the sole property of the Administrator and are protected under copyright laws.
7.2 Any unauthorized use, reproduction, or dissemination of the materials found on this website, without the explicit written permission of the Service Administrator, is strictly prohibited and will be subject to legal action.
7.3 All supplementary materials used on the website, such as stock images or fonts, are utilized under commercial use licenses, adhering to the respective terms and conditions of those licenses.
7.4 Violating the terms stated herein will result in legal consequences, including but not limited to court action, liability for all legal fees, and financial damages.
7.5 The Administrator actively and systematically monitors similar e-commerce platforms, such as Etsy.com, eBay, and Amazon, with the aim of detecting and combating unauthorized use of copyrighted materials. Advanced tools, including AI-based technologies, are employed for the identification and prosecution of any infringements.

§ 8 [Right of Withdrawal & Shipping]

8.1 The contract is concluded between the User and the Administrator after the payment for the order has been booked and ends after the ordered product is sent and delivered to the address provided by the User. By making a payment, the User accepts these regulations and commits to adhering to them.
8.2 WTFWear operates on a print-on-demand basis, meaning that all products are unique and produced only upon order. As a result, we do not handle returns or exchanges if the Consumer ordered the wrong size, color, or simply changed their mind.
8.3 In case of a damaged product or manufacturing error, we offer a free replacement or refund if the report is made within 30 days of product delivery. In this case, please send a picture of the product and a description of the issue to our email address: return@wtfwear.com.
8.4 For DTG products, there is a 0.5-inch tolerance for the print location. Minor changes in print placement will not be considered defects.
8.5 If the package is not received by the User, a reshipment is possible but with an additional fee. Be fair—if you know you won’t be home, provide an alternative delivery address where someone will definitely pick up the package. Remember, products are printed especially for you. If you don’t receive the order, you’ll have to pay for shipping again.
8.6 Deliberate failure to receive a package in order to avoid a mistakenly made purchase and recover funds is prohibited and will be treated after 30 days as a completed order. We do not tolerate fraud. These regulations are here to clarify any doubts.
8.7 In situations where the issue with delivery or product damage lies on the side of the shipping provider, the Administrator does not take full responsibility but commits to taking appropriate steps to resolve the issue, such as resending the product.
8.8 In the case of reporting a problem after 30 days from the delivery date, the Administrator reserves the right to disregard the complaint.

§ 9 [Violation of the Rules]

Administrator has the right to immediately deprive the User of the ability to use Service (or delete User’ account) in case of violation of the Regulations by the User, as well as generally applicable laws, resulting in termination of the contract without the possibility of refunding the fee for the Service.

§ 10 [Privacy Policy and Cookie Policy]

10.1 The rules for the protection of the User’s personal data are defined in the Privacy Policy along with the Cookies Policy, they are available at: https://wtfwear.com/privacy-policy/ and  https://wtfwear.com/cookies-policy/
10.2 By using the Service, the User accepts the content of the Privacy Policy and the Cookies Policy.
10.3 The Administrator has exclusive rights to the content published on the Service. No content may thus be copied, improved, distributed, downloaded, transferred, sold, or otherwise used in whole or in part without the prior consent of the Administrator.
10.4 Administrator processes personal data of users in accordance with applicable laws, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR).
10.5 The User has the right to access, change and delete personal data and the right to lodge a complaint with the supervisory authority.
10.6 Providing personal data is voluntary, but necessary to use the service.

§ 11 [Final Provisions]

11.1 The Service Administrator is entitled to make changes to this Regulation at any time.
11.2 In case of a change in the Regulation, its delivery to the User will be done by placing a new content on the Service page.
11.3 Services commissioned before the changes to the Regulation come into force will be performed according to its previous provisions.
11.4 By using the Service, the User automatically accepts the terms of this Regulation and commits to comply with all the rules contained therein.
11.5 Polish law is the appropriate law for assessing the effects of applying the Regulation. In matters not regulated by this Regulation, the provisions of the Civil Code and the Act on providing services by electronic means apply.